Connecting our communities

I’d like to share some of the good work that we have being doing over the last 18 months both within our Digital & Customer Services and also by the community and voluntary sector to help those that do not…

Digital Strategy weeknote #23

A quick weeknote on the work that we are doing to develop our digital strategy and delivery plan. This is to let you know what we’ve been up to but not necessarily a weekly note! More an intent to keep you posted on a…

Designing our digital strategy

Earlier this year we embarked on the challenge of developing a new digital strategy for Birmingham City Council. We knew we wanted to form a multidisciplinary team and undertake the work using human-centred design principles, whilst adopting an agile delivery…