Thank you to Hannah Pinnock of Methods for this weeks blog – a wrap up of the work to date on the digital strategy! It seems like a fitting moment as we draw to the end of the year to…
This is the first of a regular weeknote on the Customer Service Programme as we move through to the delivery phase. The team will aim to keep you posted on achievements, progress, next steps and even highlight things we are…
We recently launched the city’s co-designed Digital Inclusion Strategy for Birmingham citizens and communities. The last year or so, we as a Council, have been working incredibly hard with partners across the city to begin to develop Birmingham’s approach to…
Thanks to Hannah Pinnock for this weeknote: A quick weeknote on the work that we are doing to develop our digital strategy and delivery plan. This is to let you know what we’ve been up to but not necessarily a weekly note! More an intent to…
I’d like to share some of the good work that we have being doing over the last 18 months both within our Digital & Customer Services and also by the community and voluntary sector to help those that do not…
In July I joined the team working on Birmingham City Council’s (BCC) Digital Strategy as the Content Designer. I was the only Content Designer in the team. I wanted to do an excellent job on the strategy and also show…
Since we just heard the great news that we were successful in our bid for Local Digital Fund round 5, that’s what James will be talking about in his first blog post: The project we applied for is one we…
A quick weeknote on the work that we are doing to develop our digital strategy and delivery plan. This is to let you know what we’ve been up to but not necessarily a weekly note! More an intent to keep you posted on a…
I’m now into month 3 in post and one of my first priorities has been to kick off the work to reshape the IT and Digital teams so that we have the capacity and maturity to support the Council with…
Earlier this year we embarked on the challenge of developing a new digital strategy for Birmingham City Council. We knew we wanted to form a multidisciplinary team and undertake the work using human-centred design principles, whilst adopting an agile delivery…
