This is a regular weeknote on the Customer Service Programme as we move through the delivery phase. The team will aim to keep you posted on achievements, progress, next steps and even highlight things we are worried about along the…
It’s a busy time for the Field Worker Scrum family, we’ve been working really hard in this Beta phase to create a digital platform that our workers can access whilst delivering services across the city. Birmingham City Council’s staff working…
Cards on the table…this is nothing to do with actual tightrope walking. I did try slacklining once – it was a humbling experience I won’t be rushing to repeat. This is more about the fine lines you have to tread…
Thank you to Hannah Pinnock of Methods for this weeks blog – a wrap up of the work to date on the digital strategy! It seems like a fitting moment as we draw to the end of the year to…
This is the first of a regular weeknote on the Customer Service Programme as we move through to the delivery phase. The team will aim to keep you posted on achievements, progress, next steps and even highlight things we are…
Since we just heard the great news that we were successful in our bid for Local Digital Fund round 5, that’s what James will be talking about in his first blog post: The project we applied for is one we…
I’m now into month 3 in post and one of my first priorities has been to kick off the work to reshape the IT and Digital teams so that we have the capacity and maturity to support the Council with…
I am six weeks into my new role as CIO/Assistant Director for IT and Digital for Birmingham City Council. Since starting I have been meeting lots of people and getting up to speed on what’s been happening in Birmingham and…
