Earlier this week, the Customer Service Programme team delivered a presentation to colleagues to update them on progress across various activities of work. The team continue to work across all areas of council business to identify where the services we…
Many thanks to those that took part in this research activity with Birmingham City Council. By speaking to us about your thoughts and experiences with the council, you have added great value to the work of the Customer Service Programme…
The team express huge thanks to all that contributed and took part in the initial piece of work which focused on the Bereavement Services within Birmingham City Council. Your involvement has enabled us to better understand the experiences of residents…
