It’s a busy time for the Field Worker Scrum family, we’ve been working really hard in this Beta phase to create a digital platform that our workers can access whilst delivering services across the city. Birmingham City Council’s staff working…
This is a regular weeknote on the Customer Service Programme as we move through the delivery phase. The team will aim to keep you posted on achievements, progress, next steps and even highlight things we are worried about along the…
Cards on the table…this is nothing to do with actual tightrope walking. I did try slacklining once – it was a humbling experience I won’t be rushing to repeat. This is more about the fine lines you have to tread…
